Terms & Conditions
Use of the Eunique Africa website.
This website is provided to you free of charge for your personal use subject to these Terms and
The following outlines the way in which Eunique Africa receives information from you via our web
site (“the Site”) and the manner in which it is used:
- When you register, you may also choose whether or not you wish to receive email and SMS
communication from us. These communications are usually to notify you about important
changes to the web site, new services, and special offers we think you’ll find valuable. If you
would rather not receive this information, or would like to opt-out of any other forms of
communication, you may do so by updating your options.
- When you register, you create a user name and password and provide some additional
details. The details enable us to ensure that your future interactions with us online are more
1.1 Your use of this and other websites of the Eunique Africa is subject to the terms and conditions
as set out below, including, but not limited to the documents that are referred to in some of the
1.2 You should read the terms and conditions carefully before you access any website or participate
in any blogs, chat room, newsgroup, bulletin board, mailing list, transaction or other on-line forum of
1.3 By using these websites, you acknowledge that you have read these terms and conditions and
agree to be bound by and comply with them.
2.1 Permission for the commercial use of any content on the company’s websites may be obtained
from the Company Managing Director’s Office at:
EUNIQUE AFRICA LIMITED
NGONG RD, ADAMS ARCADE
1st Floor, DOOR 8
P.O. BOX 21422
00505 Ngong Road.
Tel: +254 700 381080
2.2 Copyright in the pages, screens, information and material and in their arrangement included in
this Site is owned by or licensed to Eunique Africa unless otherwise noted. We reserve all copyright,
trade mark, patent, intellectual and other property rights in the information and materials contained in
the Site. No express or implied license is granted in this respect.
2.3 You may imprint, copy, download or temporarily store extracts from our Site for your personal
information or when you use our products and services. You must not alter anything. Any other use
is prohibited unless you first get our written permission. In particular no one may use a part of our
Site on any other website, or link any other website to our Site, without our prior written permission.
2.4 Any copy you make must include this copyright notice. All rights reserved. If attribution to
Eunique Africa is included, limited quotations from the content are hereby permitted. You may not
copy or display for redistribution to third parties for commercial purposes any portion of the content
without the prior written permission of Eunique Africa Ltd.
3. Other Intellectual Property Rights
3.1 All the work, trademarks and databases on this website, including but not limited to, software,
text, graphics, icons, hyperlinks and designs are proprietary of or licensed to Eunique Africa and as
such are protected from infringement by local and international legislation and treaties. Subject to
the rights afforded to you herein, all other rights to all intellectual property on this site are expressly
You may not use this website for any of the following purposes:
- disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar,
obscene, or otherwise objectionable material;
- transmitting material that encourages conduct that constitutes a criminal offence, results in
civil liability or otherwise breaches any relevant laws, regulations or code of practice;
- gaining unauthorized access to other computer systems;
- interfering with any other person’s use or enjoyment of this website;
- breaching any laws concerning the use of public telecommunications networks;
- interfering or disrupting networks or web sites connected to this website;
- making, transmitting or storing electronic copies of materials protected by copyright without
the permission of the owner;
You will indemnify us against all losses, liabilities, costs and expenses reasonably suffered or
incurred by us, all damages awarded against us under any judgment by a court of competent
jurisdiction and all settlements sums paid by us as a result of any settlement agreed by us arising
out or in connection with:
- any claim by any third party that the use of this website by you is defamatory, offensive or
abusive, or of an obscene or pornographic nature, or is illegal or constitutes a breach of any
applicable law, regulation or code of practice;
- any claim by any third party that the use of this website by you infringes that third party’s
copyright or other intellectual property rights of whatever nature; and
- any fines or penalties imposed by any regulatory, advertising or trading body or authority in
connection with the use of this website by you.
4. Electronic communications
4.1 When you visit the Eunique Africa website and during that visit complete a web form to
request information or when you send an e-mail to Eunique Africa, and do not explicitly request a
non-electronic communication medium, you are deemed to consent to receiving communications
from Eunique Africa electronically and agree that all agreements, notices, disclosures and other
communications sent by Eunique Africa satisfy any legal requirements, including, but not limited to
the requirement that such communications should be “in writing”.
4.2 You acknowledge and accept that the action to click on specified buttons on certain web forms
on the Eunique Africa sites may constitute an expression of intent.
E-Mail: If you so select at registration to subscribe to newsletters, we will occasionally send you
different types of emails including sale notification and communication regarding your particular
interest or the website in general.
Additionally, the email address provided by you may be used by Eunique Africa to contact you
- Account details/status or confirmation of registration.
- your participation in user surveys
User surveys greatly help us to improve our website, and any information we obtain in such surveys
will not be shared with third parties, except in aggregate form.
5. Linking and framing
5.1 Where we provide hypertext links to other locations on the Internet, we do so for information
purposes only. We are not responsible for the content of any other websites or pages linked to or
linking to this Site. We have not verified the content of any such websites. Following links to any
other websites or pages shall be at your own risk and we shall not be responsible or liable for any
damages or in other way in connection with linking. Links to downloadable software sites are for
convenience only and we are not responsible or liable for any difficulties or consequences
associated with downloading the software. Use of any downloaded software is governed by the
terms of the license agreement, if any, which accompanies or is provided with the software.
5.2 No endorsement or approval of any third parties or their advice, opinions, information, products
or services is expressed or implied by any information on our Site.
5.3 Messages sent over the Internet cannot be guaranteed to be completely secure as they are
subject to possible interception or loss or possible alteration. We are not responsible for them and
will not be liable to you or anyone else for any damages or otherwise in connection with any
message sent by you to Eunique or any message sent by Eunique to you over the Internet.
6. Using search technology
6.1 The use of search technology, such as “web-crawlers” or “web-spiders”, to search and gain
information from this website is strictly prohibited.
The following clauses exclude and limit our legal liability. You should read them carefully. They all
apply only as far as the law permits.
7.1 Whilst we have taken reasonable steps to ensure the accuracy, currency, availability correctness
and completeness of the information contained on the Site, information is provided on an “as is”, “as
available” basis and we do not give or make any warranty or representation of any kind, whether
express or implied. The use of the Site is at your sole risk. We shall not be liable for any loss or
damage whatsoever and howsoever arising as a result of your use of or reliance on the information
contained on the Site to the maximum extent permitted by law. Without prejudice to the foregoing, in
no event shall Eunique Africa or any of its affiliates be liable for any special, indirect, exemplary, or
consequential damages or any damages whatsoever, including but not limited to loss of use, data, or
profits, without regard to the form of any action, including but not limited to contract, negligence, or
other actions, arising out of or in connection with the use, copying, or display of the content.
7.2 We do not represent or warrant that the Site will be available and meet your requirements, that
access will be uninterrupted, that there will be no delays, failures, errors or omissions or loss of
transmitted information, that no viruses or other contaminating or destructive properties will be
transmitted or that no damage will occur to your computer system. You have sole responsibility for
adequate protection and back up of data and/or equipment and for undertaking reasonable and
appropriate precautions to scan for computer viruses or other destructive properties.
7.3 We make no representations or warranties regarding the accuracy, functionality or performance
of any third-party software that may be used in connection with the Site.
7.4 It is your responsibility to verify any information before relying on it.
7.5 The content of this site may include technical inaccuracies or typographic errors. From time to
time changes are made to the content herein. Eunique Africa may make changes in the products
and/or the services described herein at any time.
7.6 Information, ideas and opinions expressed on this site should not be regarded as professional
advice or the official opinion of Eunique Africa unless the contrary is explicitly indicated.
7.7 All items purchased from Eunique Africa, are made pursuant to agreements with shipping,
delivery or transmission agents and risk of loss pass from Eunique Africa to such agents upon
delivery of any item to such carrier.
7.8 Neither Eunique Africa nor any of its agents or representatives shall be liable for any damage,
loss or liability of whatsoever nature arising from the use or inability to use any product sold on this
7.9 Eunique Africa does not screen or edit all the content, including postings of any kind from our
affiliates, on their various sites and does not accept any liability for illegal, defamatory or obscene
content. You are encouraged to use the online feedback form to notify Eunique Africa of any content
that may be offensive or illegal.
7.10 No information or data on this web site is an offer to do business, but is merely an invitation to
7.11 No agreements shall be concluded merely by sending a data message to Eunique Africa. Valid
agreements require an acceptance of an offer from Eunique Africa.
7.12 No e-mail message shall be deemed to have been received by the company until the complete
data message enters the Eunique Africa mail server and is capable of being retrieved and processed
by the addressee.
8. Description of main characteristics of goods and services
The opportunities and goods and services that Eunique Africa offer are stated on various web pages
on the Eunique Africa sites. The information provided on such pages is subject to change without
9. Fees and other costs
9.1 The prices for products and or services of Eunique Africa are stated on various web pages on
the Eunique Africa sites. These amounts are subject to change without prior information or
9.2 Import duties may be payable by recipients of goods in foreign countries. Eunique Africa does
not have knowledge of and therefore does not provide information on such levies.
10. Deliveries and other service levels
10.1 The delivery times for are subject to seasonal peaks and/or delays at customs or courier
11. Payment methods
11.1 Only requests for credit card payments are accepted via the Eunique Africa websites. These
requests are processed offline at a later stage.
11.2 Various other offline payment options, such as Mpesa, direct bank deposits and cheque
payments, are available to prospective buyers of other products.
12. Terms of agreement and guarantees
12.1 The terms of agreement for other transactions, are presented on the relevant web pages.
12.2 If a user is not satisfied with goods purchased from Eunique Africa, he/she may or may not
return such goods as specified on the relevant order form on the site, subject to the cooling off
period of 7 days after the date of the receipt of such goods or any other terms explicitly expressed.
12.3 If Eunique Africa supplies the wrong product or if the product is in any way faulty or damaged,
Eunique Africa will exchange it for the correct one. Eunique Africa will make a reasonable effort to
exchange the product. This will be done with reference to the return policy of Eunique Africa.
12.4 Note that once the, the goods have been washed/ironed, removed tags or a missing receipt
will not be accepted for an exchange and will only be replaced with another copy of the same
13. Self-regulation, accreditation and code of conduct